Horsfall House Care Home Case Study

The premises of Horsfall House has now grown to allow for over 40 residents and with their original kitchen still in place from over 13 years ago it was time for an upgrade.

Having originally had their facility and contract handled by PKL (our sister brand) the choice was simple to use Rental+ when some items were in need of replacing and this presented them with the opportunity to get the entire kitchen fully refitted. By upgrading from outdated or less efficient catering equipment they were able to improve their environmental impact and at the same time save money on their energy spend.

The care home was able to afford to replace more equipment than they originally thought due to our rental model which allowed them to spread the cost of any new products and minimise their upfront payment. This was especially helpful to them, as they are a charity and their budget is already set, so they relied on us to be able to operate within this but still meet their needs in terms of providing quality and modern appliances.

“We’ve chosen to use Rental+ because we have previously had a kitchen fitted by PKL which has proven to be very successful for us.” says Nicola Priest, the operations director at Horsfall House. “We took out a contract which was for 7 years of which we’ve had good service, repairs and replacements in that time so we continue to choose the same company.” Part of what makes Rental+ so effective during projects like this is that as a team we benefit from the collective experience of all our staff, which extends to the engineers at PKL.

Project Info –

Rental option: The rental contract is 5 years, inclusive of service and maintenance with a guaranteed 24 hour technical support response rate. The care home also takes advantage of 2 preventative maintenance visits per year to ensure nothing goes wrong when it’s most needed.

Equipment supplied: Two undercounter dishwashers, three undercounter fridges and an upright model, a hot cupboard, Bain Marie and trolley, a combi-oven, compact micro wave and a six burner oven range as well as two mixers and accompanying stands.